How to Perform a Remote Wipe on a Device
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To perform a remote device wipe on a device by using the Exchange Management Console, the user must be assigned to an Exchange ActiveSync mailbox policy. For more information about how to add users to an Exchange ActiveSync mailbox policy, see How to Add Users to an Exchange ActiveSync Mailbox Policy. |
- Open the Exchange Management Console.
- Under Recipient Configuration, click Mailbox.
- In the Mailbox window, select the user.
- In the action pane, click Manage mobile device or right-click the user's mailbox, and then click Manage mobile device.
- Select the mobile device from which you want to clear all data.
- In the Actions section, click Clear.
- Click Clear again.
- Open Outlook Web Access.
- Log on to the device owner's mailbox.
- Click Options.
- In the navigation pane, select Mobile Devices.
- Select the ID of the device that you want to wipe and remove from the list.
- Click Wipe all data from device.
- Click OK.
- Click Remove Device from List.
- Run the following command to obtain the identity of the device:
Get-ActiveSyncDeviceStatistics - Mailbox jeffhays | fl Identity
- Run the following command:
Clear-ActiveSyncDevice -Identity WM_jeffhayes
http://technet.microsoft.com/en-us/library/aa998614%28EXCHG.80%29.aspx
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